Comments on: PrePaid Legal Services

By: Ruben

Ruben — Sat, 18 Jul 2009 07:59:11 +0000

I’ve been trying to cancel my membership with prepaid legal. And… they can makes it difficult, I’ve sent 3 emails asking for rhe forms and I’ve called twice but I haven’t received a response. Their customer service by the way is terrible.

By: Cynthia

Cynthia — Wed, 02 Jul 2008 16:17:52 +0000

Adam, I hope that you have been successful in cancelling your membership with PPL. I called today to cancel as well, and was transferred to the “cancellation” department, and was given a choice to have the cancellation letter faxed or mailed to me. I chose fax, and it was on my fax machine by the time I hung up with the rep. The form has 3 choices to choose from when sending in your request, mail, fax or email. I faxed my form as well as email. But you must include the following info with your request: Member Name, Member number, phone number, address, and fax number. Here is a number for you to call for cancellations: 1-888-494-8519. In writing, is says “To allow you time to complete your cancellation request, your account will not be drafted for 30 days ……….Please allow 7-10 days for delivery of the waiver to Customer Care. For confirmation, call 1-888-473-7149.” I’m waiting…..I will keep you posted.
CL

By: PPLWorks

PPLWorks — Fri, 23 May 2008 07:28:36 +0000

Actually, you just need to call them AND send them a cancel request IN WRITING. Call customer service and they will give you the instructions. It is not a scam, you really can cancel. Trust me, I know a few people who have canceled with no problems whatsoever.

By: Adam

Adam — Tue, 12 Feb 2008 01:47:09 +0000

I joined PPL back in 2002, it’s hard to believe that it’s been so long!
I joined because it sounded like a good way to make money. The line “everyone could use a lawyer” sounded so true.
But it’s been over 5 years and I’ve only used it once — to discuss my options on a renter breaking his lease. After that situation I learned that going to court is not easy or advised. Most people will tell you to do whatever you can to stay out of court because it takes a long time to get a settlement and a lot of money.
So now I’ve learned how to Google statutes to back up my claims without the need for a lawyer.
I’m currently trying to cancel my membership, but I’m very concerned that it’s going to be a hassle. There are a lot of testimonies online that report PPL as being difficult to cancel and stating that they will charge an account after the owner has tried to cancel by phone and/or mail!!
I’ve decided to quietly put a stop on my bank account then hope they think I’m a delinquent associate and stop charging me.
Wish me luck.
~Adam

By: John

John — Sat, 02 Feb 2008 19:30:22 +0000

Pre-Paid Legal Services helps the consumer understand their legal issues and what they can do legally to help their situation. Sometimes a retainer is paid under a reduced discount with a referral Attorney in the system. A great service and much appreciated.

JOhn